Privacy Policy
How we collect, use and protect your personal data.
We respect your privacy and are committed to protecting your personal data. This policy explains what data we collect, why we collect it, how we use and protect it, and what rights you have — in line with the Personal Data Protection Law of the Kingdom of Saudi Arabia and its Implementing Regulations.
1. Data we collect
a) Data you provide
- Full name, mobile number, email address and city.
- Project details: type, area, required scope and approximate budget.
- Files you voluntarily send us, such as drawings, photos and visual references.
- Any correspondence between us via forms, email or WhatsApp.
b) Data collected automatically
- Basic technical data such as browser type, operating system and device type.
- Pages visited and time spent, for the purpose of improving the site experience.
- Cookie data as described in the Cookie Policy.
2. Purposes of processing
- Responding to your enquiries, preparing quotations and delivering contracted services.
- Communicating with you about your project, its stages and its dates.
- Improving our services and site content based on aggregate usage patterns.
- Meeting the regulatory and accounting obligations that apply to us.
3. Legal basis for processing
We process your data on the basis of your explicit consent when submitting a request, or to perform a contract to which you are a party, or to meet a legal obligation, or to pursue a legitimate interest that does not conflict with your fundamental rights and freedoms.
4. Sharing of data
We do not sell, rent or trade your personal data in any form. We may share it on a limited and defined basis in the following cases:
- With service providers acting on our behalf (such as hosting or communication tools), only to the extent needed to perform their task.
- With contractors or suppliers you have selected and agreed we may share project data with for execution purposes.
- Where a lawful request is made by a competent authority in the Kingdom of Saudi Arabia.
5. Retention period
We retain your data for as long as necessary for the purpose it was collected for, or for the period required by accounting and regulatory rules in the Kingdom, after which it is securely destroyed or anonymised.
6. Data security
We apply appropriate organisational and technical measures to protect your data against unauthorised access, disclosure, alteration or destruction — including restricting access to those who need it and using encrypted communication channels. That said, no method of transmission over the internet can be guaranteed absolutely secure.
7. Your rights
- The right to be informed how your data is collected and why.
- The right to request access to your personal data and obtain a copy of it.
- The right to request correction of inaccurate or incomplete data.
- The right to request destruction of your data when it is no longer needed for its purpose.
- The right to withdraw your consent at any time, without affecting the lawfulness of prior processing.
To exercise any of these rights, contact us at the email address shown on the Contact page and we will respond within the statutory period.
8. Children's privacy
Our services are directed at adults with the legal capacity to contract. We do not knowingly collect data from anyone under eighteen, and will destroy any such data as soon as we become aware of it.
9. Policy updates
We may update this policy from time to time. The updated version will be published on this page with its date. We encourage you to review it periodically.